Frequently Asked Questions

Everything you need to know about shopping with MsBadge

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like earrings and intimate apparel are final sale.

How do I ensure I am choosing the right size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific brand chart, as sizing can vary between collections.

Which payment methods do you accept?

MsBadge accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I track my package after it has been shipped?

Yes. Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.

Are the materials used in your clothing sustainable?

We are committed to ethical fashion. MsBadge is increasingly incorporating organic cotton, recycled polyester, and eco-friendly dyes into our seasonal collections to reduce our environmental footprint.